Communication and behaviour

Description: 

Effective communication with your clients is critical in improving animal safety and antibiotic usage. Communicating is not simply just talking. This module contains a selection of webinars covering a range of communication and behaviour models that you can implement to evaluate your own communication skills and improve your communication with your clients.

CPD: 1 hour 6 minutes

Authors: Tamzin Furtado, Tessa Plagis

• Understand the principles behind human behaviour change.
• Discover how to work collaboratively to manage and encourage behaviour change around antibiotic prescribing and use.
• Explain the changing role of veterinarians from product supplier to solution provider.
• Discover how to implement communication and behaviour models to evaluate your communication skills.
• Discover how to improve communication with your colleagues and clients around antibiotic prescribing and use.