Episode 2 label

Episode 2: Getting started with Quality Improvement

The Quality Improvement (QI) Boxset will allow you to learn about Quality Improvement with small bite-sized episodes of content. Just like streaming services, you can scroll and pick and choose what you want to watch or listen to. 

Episode 2 includes:

  • Planning and producing a clinical governance/Quality Improvement policy for your practice.
  • Discussing how to get your team started with a Quality Improvement initiative.
  • Planning how to get your team involved in Quality Improvement.


What is Quality Improvement? Starting the conversation with your team

What is Quality Improvement? Starting the conversation with your team

What do the terms 'quality healthcare' and 'QI' mean in a veterinary context?

Angela Rayner, Head of QI at CVS, and Chris Gush, Executive Director of RCVS Knowledge, explain in this QI Feature.


Getting your team on board to deliver Quality Improvement

Getting your team on board to deliver Quality Improvement

How can you get your team on board to deliver QI? 

Shobhan Thakore, Clinical Lead for the Scottish Quality and Safety Fellowship Programme, discusses fear of blame within the NHS and recent initiatives to help manage expectations, engage and work with the team to respond to change.


Why is Quality Improvement important in veterinary practice?

Why is Quality Improvement important in veterinary practice?

Why is QI so important in practice?

Find out in this podcast with Angela Rayner and Pam Mosedale.

Taking the lead on Quality Improvement

Taking the lead on Quality Improvement

Veterinary Nurses can lead their practice teams in QI. In this Vet Times article, Liz Cox explains how.


Setting up Quality Improvement in practice

Setting up Quality Improvement in practice

If you're wondering how to start setting up QI in practice, listen to Lizzy Whiting, Highly Commended in the 2020 Knowledge Awards, as she chats to Pam Mosedale about her experiences. 


How to get started with Quality Improvement - First steps for success

How to get started with Quality Improvement - First steps for success

Read this article from Angela Rayner, Head of QI at CVS,  for tips on how to take those first steps in QI.


Clinical governance policy

Clinical governance policy

This document includes examples of QI principles and tools which can be implemented within your practice to form your clinical governance plan. 

How clinical governance and Quality Improvement fit into the RCVS Practice Standards Scheme

How clinical governance and Quality Improvement fit into the RCVS Practice Standards Scheme

Anne Lawson, PSS Assessor, chats with Pam Mosedale about how QI fits into the RCVS Practice Standards Scheme.


As vets look beyond COVID-19, QI is more important than ever

As vets look beyond COVID-19, QI is more important than ever

Listen to passionate QI advocates Lizzy Whiting and Pam Mosedale in conversation with Nicky Paull, retired vet, ex-BVA President and Chair of the VDS Board.