Episode 2: Getting started with Quality Improvement

The Quality Improvement (QI) Boxset will allow you to learn about Quality Improvement with small bite-sized episodes of content. Just like streaming services, you can scroll and pick and choose what you want to watch or listen to. 

Episode 2 includes:

  • Planning and producing a clinical governance/Quality Improvement policy for your practice.
  • Discussing how to get your team started with a Quality Improvement initiative.
  • Planning how to get your team involved in Quality Improvement.



Course image What is QI? Starting the conversation with your team
Episode 2: Getting started with Quality Improvement
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What do the terms 'quality healthcare' and 'QI' mean in a veterinary context?

Angela Rayner, Head of QI at CVS, and Chris Gush, Executive Director of RCVS Knowledge, explain in this QI Feature.


CPD: 12 minutes
Authors: Angela Rayner and Chris Gush



Course image Getting your team on board to deliver QI
Episode 2: Getting started with Quality Improvement
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How can you get your team on board to deliver QI? 

Shobhan Thakore, Clinical Lead for the Scottish Quality and Safety Fellowship Programme, discusses fear of blame within the NHS and recent initiatives to help manage expectations, engage and work with the team to respond to change.



CPD: 40 minutes
Authors: Shobhan Thakore



Course image Why is QI important in veterinary practice?
Episode 2: Getting started with Quality Improvement
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Why is QI so important in practice?

Find out in this podcast with Angela Rayner and Pam Mosedale.


CPD: 18 minutes
Authors: Angela Rayner and Pam Mosedale


Course image Taking the lead on Quality Improvement
Episode 2: Getting started with Quality Improvement
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Veterinary Nurses can lead their practice teams in QI. In this Vet Times article, Liz Cox explains how.

CPD: 7 minutes
Authors: Liz Cox



Course image Setting up Quality Improvement in practice
Episode 2: Getting started with Quality Improvement
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If you're wondering how to start setting up QI in practice, listen to Lizzy Whiting, Highly Commended in the 2020 Knowledge Awards, as she chats to Pam Mosedale about her experiences.

CPD: 20 minutes
Authors: Lizzy Whiting and Pam Mosedale



Course image How to get started with QI - First steps for success
Episode 2: Getting started with Quality Improvement
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Read this article from Angela Rayner, Head of QI at CVS,  for tips on how to take those first steps in QI.

CPD: 13 minutes
Authors: Angela Rayner



Course image Clinical governance policy
Episode 2: Getting started with Quality Improvement
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This document includes examples of QI principles and tools which can be implemented within your practice to form your clinical governance plan. 

CPD: 1 minute
Authors: RCVS Knowledge
Course image How clinical governance and QI fit into the RCVS Practice Standards Scheme
Episode 2: Getting started with Quality Improvement
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Anne Lawson, PSS Assessor, chats with Pam Mosedale about how QI fits into the RCVS Practice Standards Scheme.

CPD: 12 minutes
Authors: Anne Lawson



Course image Quality Improvement whilst being a locum
Episode 2: Getting started with Quality Improvement
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Pam Mosedale chats to Sian Tranter MRCVS, a member of the British Veterinary Locum Association (BVLA) working group, on how locums can fulfil clinical governance requirements. 

CPD: 20 minutes
Authors: Pam Mosedale and Sian Tranter
Course image How the reception team can get involved in Quality Improvement
Episode 2: Getting started with Quality Improvement
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Listen to Pam Mosedale, QI Clinical Lead, chat to Jo Civil about her role as a veterinary receptionist and Quality Improvement officer within practice. 

CPD: 22 minutes
Authors: Pam Mosedale and Jo Civil



Course image Getting started with Quality Improvement (QI) for farm practices
Episode 2: Getting started with Quality Improvement
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If you are wondering how to get started with QI in farm practice, listen to Mel McPherson, Farm Vet Champion Ambassador, as she chats to Pam Mosedale about her experiences, with tips on how to take those first steps in QI.

CPD: 27 minutes
Authors: Mel McPherson and Pam Mosedale
Course image Getting started with Quality Improvement for Practice Managers
Episode 2: Getting started with Quality Improvement
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In this podcast, Pam Mosedale, QI Clinical Lead and Chair of the RCVS Knowledge Quality Improvement Advisory Board (QIAB) chats to Cath Grimsey from Pinkham Equine Veterinary Services about the role of Practice Managers in implementing Quality Improvement.

CPD: 22 minutes
Authors: Cath Grimsey and Pam Mosedale